PIMS Hospital Emergency or Fish Market

PIMS Hospital : Doctors are busy on the phone or scolding relatives & attendants

Young doctors refer patients to each other to avoid work

The hospital also has good doctors and staff but they are very few

If this is happening under the nose of the government, what will happen to other places?

BY: Ahmad Saghir 

The capital is given a lot of importance in any country, because, if the social services in the federal are not very good, then at least they are being given better than the rest of the country. All the institutions are right under the nose of the government machinery so their working and functioning is considered better. Islamabad, where the offices of the Prime Minister, the President, the Chief Justice, as well as the Chief of Army Staff in the twin city of Rawalpindi are located, a large number of ministries and their subordinate offices are also located in Islamabad. Government officials working here go to Islamabad and Rawalpindi hospitals for treatment, but we have seen the practical demonstration of how these government and private officials are treated there.

Pims Hospital, which was built under a good, comprehensive and integrated system in all respects, has been experiencing no end of complaints from the patients visiting it for some time now. I visited once with my camera team but could not get the results I wanted. So I decided to go there with a patient as a common man and experience all the difficulties and at what level.

When I arrived at Pims Hospital Emergency with a patient, it was so crowded that it was difficult to stand. It seemed like a fish market due to the rush in the intense heat and the sounds of crying, shouting, cursing and fighting as a reaction of the patients. I reached the first counter with the patient, the staff there directed me to the second counter, the second to the third and he back to the first. I asked a person there who is in charge of this floor. 

On which he said that a CMO is in charge here. I reached the CMO’s room where a woman was fighting with someone on the phone. There were some other people there before me. I was waiting for my turn but the call was getting longer. Well, as soon as the call ended, the lady took out all her anger on the attendant of the patient before me who had brought a complaint. 

After this immense anger, the rest of the people there became scared. Meanwhile, this woman was getting the same call again and again which she was not receiving. But as soon as it was my turn, this lady answered the call again, on which I could clearly see my fate.

After talking to the other side for about five to seven minutes, she turned around and said, Yes, I explained my problem. She replied , Go to outside and visit the first emergency . I told her again that I have visited that place before coming here, they had given me this registration slip and referred me to internal emergency. The lady saw the slip and repeated the same words again, go to the main door emergency , and again turned to the phone, because there was a call coming again and again. 

I wanted to know if it was the same call so I was walking slowly, the last words that I heard. She said, "No, I will come home and talk."

After constantly being humiliated at various desks and cabins from 4:00 to 5:30, I got hold of a lot of data, some of the patients who were not listening, some of the doctors who were on the phone. One thing I noticed there , was , that there was no senior doctor present, all were young doctors who were just getting rid of the patients, this was an attitude that was seen in most of the doctors there except for a few.

 I had chosen this particular time to visit hospital , so that I would have the opportunity to see two shifts.  

The second shift took place in between from 6 Pm to 8 pm. Now, from the second shift, I had a lot of expectation that I might get good people. And finally I found a CMO who was really helpful, I saw him running around a lot, not sitting on the seat, I also went to him with that paper, my patient was lying on the stretcher and her treatment could not be started for the last three hours. 

I went to meet this CMO named Nauman in his room and waited for my turn, on my turn he motioned me to sit on the chair and said tell me what is the problem. I told the problem that no doctor or staff has yet been able to finalize whether this case is an outside emergency, an inside emergency, which cabin and which doctor. He asked where the patient is, I told him outside on the stretcher on which he came out with me, signalled to the staff, checked the patient's blood pressure and called the cabin crew to check the patient and report. 

Now it was my turn that had started , to go here and there, doctors started checking and sending me to different places in turn, a slip to go to room no.4 for ECG, there was already a long line of people doing ECG, to get X-ray done. A separate place to register it, and a long distance between the two. Simple one place for such blood tests, results in another place, separate place for oxygen and nebulization and rush. For heart problem and disease, going out completely, when I got there in cardiology, the head staff there Dr. Yasir was told to consult me ​​and tell me, but he was in such a hurry that he did not think it proper to speak, another Dr. have escaped by saying that the patient was perfectly fine, whereas she was a regular heart patient. .

Two very critical patients also arrived there while I was there, a Pathan woman whose head had been smashed by bricks and was unconscious, while a man had been seriously injured by a knife. The handling of these patients was very childish, they were left on oxygen and their relatives were being asked by the concerned doctor to pray and prepare for his death. 

It was an act that shocked my soul. Is human life worth to us? The relatives of these patients were arguing there, but I found all the doctors very helpless. They did not understand what to do. They were just busy filling the stomach of necessary  papers and documents.

Another thing I noticed there were the hygiene issues. Cleanliness was better, but most of the staff did not have gloves or other safety clothing on their bodies.

I was surprised at the behaviour of these doctors, how can we bring change in the country with this system and staff. Who will change the mind set that some professions are not just about doing a job and earning money.

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